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Shipping

Earth Friendly Packing

Woof Craft is proud to ship using only eco-friendly packaging. All of our shipping and packaging supplies are made with 100% recycled material with most being compostable or recyclable again.

 

When Will My Order Ship?

As soon as we receive your order, we start working on it immediately, so we are unable to make any changes or modifications after your order has been placed.


All of our items are handmade to order and are typically shipped within 1-3 business days. During the holidays and peak times, our order processing times may increase due to high demand. We try to update our banner on the top of our website with the most up to date information. Orders are fulfilled Monday-Friday excluding holidays.

 

Shipping Delays

Due to COVID-19 and the influx in volume USPS has been experiencing, your order may be delayed during shipping. Once your order gets dropped off at USPS, it is the responsibility of USPS to deliver on time and it is out of our hands. Please contact us if you haven't received your order within 10 business days and we'll reach out to USPS on your behalf. We have found that even if your package hasn't been delivered or the tracking hasn't been updated for a while, it will still arrive.

 

Domestic Shipping Services

To keep shipping costs as low as possible for our customers, we primarily use USPS as our shipping carrier. At our discretion, we may use UPS for larger or heavier orders at a comparable shipping class.

 

Shipping Class Order Amount Cost Estimated Delivery Time
USPS First Class $49.99 and Below $4 2-6 Business Days
$50+ Free Shipping
USPS Priority Mail $49.99 and Below $10 1-4 Business Days
$50+ $6

  

International Orders

Currently, the only country we ship to outside of the United States is Canada. If you are interested in purchasing from Woof Craft and you live elsewhere, please contact us.

 

Duties, taxes, and other fees are determined by the customs agency within the destination country and are the responsibility of the recipient. These fees will be due at the time of delivery and are non-refundable. If the recipient fails to pay applicable duties and taxes, the package will be abandoned and Woof Craft will not refund the abandoned order, including shipping charges and fees.

 

Canada Shipping Services

 

Shipping Class Order Amount Cost Estimated Delivery Time
International Economy $99.99 and Below $9 1-3 Weeks
$100+ $11
USPS First Class International $99.99 and Below $14 1-4 Weeks
$100+ $21
USPS Priority Mail International $199.99 and Below $36 6-10 Business Days
$200+ $39